VCam by EDDY · Help

Fix your phone webcam connection

Choose what you see to find the next useful check. Follow the picture from your phone to the Windows receiver and then to your calling or recording app.

Phone camera
VCam receiver
OBS or video call

1. Which phone are you using?

2. What is happening?

The phone camera does not openThe phone works, but Windows receives no videoVCam is missing from the camera listVCam is listed, but the picture is blackVideo works, then freezes or disconnects

Choose a symptom to get a starting point. All full instructions are also listed below.

Full troubleshooting guides

Fix camera permission in Safari, Chrome and Windows

Restore browser camera access on iPhone, Android and Windows. Separate blocked permission, missing hardware and a camera used by another app.

VCam is missing from the OBS or video-call camera list

Find out why VCam does not appear as a Windows camera. Check installation, application restart, OBS source selection and virtual-camera compatibility.

Fix a black VCam picture in OBS Studio

Trace a black or frozen phone-camera picture through the phone, Windows receiver and OBS. Check the video source, resolution and scene visibility.

Fix phone webcam freezing or disconnecting in VCam

Troubleshoot a phone camera that stops after screen lock, backgrounding, heat or Wi-Fi changes. Separate local capture problems from receiver problems.

Wi-Fi, pairing and delay checklist →

Test your webcamCheck the picture, current resolution and frame rate in your browser.Fix a camera problemFind the right steps for permission errors, missing devices or interrupted video.

These guides describe the current VCam Windows beta. Device and browser behavior can differ.